FAQs

Vacuuming prior to our arrival is not necessary. Our professional cleaning process includes a thorough dry vacuuming step to remove dry soil and pet hair from your carpets.

While we recommend moving personal items and smaller furniture pieces, our professionals can assist with moving some furniture. However, heavier items such as pianos or large wardrobes typically require the homeowner to arrange their relocation.

Our VLM cleaning process ensures that your carpet surface will be dry within one hour of completion.